Payment Policy – MAROM
Last updated: 2024
This Payment Policy applies to all purchases made on maromcosmetic.cc and is operated by MAROM CO., LTD.. By placing an order on our website, you agree to the terms outlined below.
1. Accepted Payment Methods
We currently accept the following payment methods:
✅ Direct Bank Transfer (Thailand)
✅ PayPal
✅ Credit & Debit Cards (via PayPal, if enabled)
Available payment options may change without prior notice and will always be displayed at checkout.
2. Currency
All payments on our website are processed in:
Thai Baht (THB)
If you are paying from outside Thailand, your bank or payment provider may apply:
Currency conversion fees
International transaction fees
These charges are not controlled by Marom.
3. Bank Transfer Payments
For Direct Bank Transfer:
Payment instructions and bank details will be shown at checkout
You must use your Order ID as the payment reference
Orders paid by bank transfer will be processed only after payment is confirmed
If payment is not received within 48 hours, the order may be automatically cancelled
Your order will not be shipped until the funds have cleared in our account.
4. PayPal & Card Payments
When paying via PayPal or credit/debit card:
Payments are processed securely through PayPal’s encrypted payment system
Marom does not store or have access to your full card details
Payment confirmation is usually instant
5. Payment Security
We take payment security seriously:
All transactions are encrypted using SSL (Secure Socket Layer)
Payment processing is handled via secure third-party providers
We do not store sensitive payment information on our servers
6. Failed or Declined Payments
If your payment fails:
Please double-check your payment details
Ensure sufficient funds are available
Contact your bank or payment provider if the issue persists
Marom is not responsible for failed payments caused by third-party providers.
7. Fraud Prevention
We reserve the right to:
Hold or cancel orders suspected of fraud
Request additional verification before processing certain transactions
This is done to protect both our customers and our business.
8. Payment Disputes & Chargebacks
If you believe a payment was made in error, please contact us before filing a chargeback:
📧 info@maromcosmetic.cc
Unauthorized chargebacks without contacting us first may result in:
Order cancellation
Account suspension from future purchases
9. Taxes
Product prices may include applicable Thai taxes, where required by law
Any additional duties or taxes for international orders (if applicable) are the responsibility of the customer
10. Contact Information
For any payment-related questions, please contact:
MAROM CO., LTD.
Email: info@maromcosmetic.cc
Address:
26 Moo.2, Tambon Sanpulei,
Amphoe Doi Saket,
Chiang Mai 50220, Thailand
© 2024 Marom Co., Ltd. All Rights Reserved.