we are committed to providing high-quality natural products. If you are not completely satisfied with your purchase, we’re here to help!

1. Returns

We accept returns within [X] days of your purchase, provided that:

✔️ The item is unused, unopened, and in its original packaging.

✔️ You have proof of purchase (receipt or order confirmation).

✔️ The product is not a final sale item or a gift card.

🚨 Note: Due to hygiene reasons, we cannot accept returns on used products.

How to Initiate a Return

1️⃣ Contact us at [Insert Contact Email] with your order details.

2️⃣ Wait for approval – We’ll review your request and provide return instructions.

3️⃣ Ship the product back to us using a trackable shipping method (return shipping is the customer’s responsibility unless the item is defective or incorrect).

4️⃣ Once received and inspected, we’ll process your refund or offer a replacement.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

✔️ Approved refunds will be processed within [X] business days to your original payment method.

✔️ Rejected refunds (if the product is used, damaged, or not in its original condition) will not be eligible.

💳 Late or Missing Refunds

If you haven’t received a refund yet, please:

1️⃣ Check your bank account.

2️⃣ Contact your credit card company (it may take some time to process).

3️⃣ Contact your bank (processing time varies).

4️⃣ If you’ve done all of the above and still haven’t received your refund, contact us at [Insert Contact Email].

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at [Insert Contact Email] with a photo of the issue.

4. Non-Refundable & Non-Returnable Items

❌ Opened or used products

❌ Gift cards

❌ Final sale items

❌ Products purchased from third-party retailers (please contact them directly)

5. Shipping Costs

📦 Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

🚚 Original Shipping Fees: Non-refundable unless the return is due to our error.

6. Contact Us

For any return or refund inquiries, please reach out